Deposit & Cancelation Policy
Non-Refundable Deposit, Cancellation & No-Show Policy
In an effort to curtail last minute cancellations and no-shows, we are implementing the following deposit and cancellation policy. Exceptions can be made for unforeseen events and emergencies on a case-by-case basis.
EXTENDED TRAINING RESERVATIONS
Extended reservations are defined as training periods of 4+ hours on two or more consecutive days.
DEPOSITS:
A $500 non-refundable deposit is required for extended reservations up to seven days. Longer reservations will require a larger deposit.
CANCELLATIONS & NO-SHOW:
There will be no refunds on deposits. If you no-show, cancel, or reschedule, the original deposit previously on account for the reservation will be forfeited. A new deposit will be required for any adjustments or for a new reservation. ______________________________________________________________________________
SINGLE APPOINTMENT & SINGLE DAY TRAINING RESERVATIONS
DEPOSITS:
At present time, deposits are not required for single appointment or single day instruction, flight reviews, etc.
CANCELLATIONS & NO-SHOW:
Customers who do not provide a minimum of 24hrs notice for a training cancellation, or who no-show a scheduled training session, may be charged up to one hour of instruction at the current instructor rate. Additionally, a charge of up to one hour of the current aircraft rental rate for the scheduled aircraft may be applied.
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AIRCRAFT RENTAL ONLY
No deposit is required nor is a cancellation/no-show fee assessed for aircraft rental reservations.